Technical Account Executive, Observability

Job Description

🏢 Company: SigNoz (Signal vs Noise)
📍 Location: Remote, India (Also open to EU)
💼 Job Type: Full-Time
📅 Experience: 2–6 Years
🎓 Education: Bachelor’s / Master’s in Computer Science, Engineering, or related field
💰 Expected Salary: ₹51,28,007 – ₹95,15,410 lakhs per year
🏷️ Job Category: Sales and Marketing, Customer Service, Remote Jobs, Information Technology, Technical Account Management, Observability, OpenTelemetry, B2B SaaS
🌐 Website: Website
📞 Contact: Contact us

🏬 About the Company:
SigNoz is a Y Combinator-backed open-source observability platform built on OpenTelemetry — helping developers monitor, trace, and debug applications fast, serving as a powerful open-source alternative to Datadog and New Relic. With 25K+ GitHub stars, a 7,000-member Slack community, 180+ OSS contributors, and users across 30+ countries, SigNoz is one of the most loved dev infra products in the world. Backed by $7M in funding from SignalFire, Uncorrelated Ventures, and angels including GitHub co-founder Tom Preston-Werner. ⭐🚀

🎯 About the Role:
This isn’t your typical sales role — as a Technical Account Executive at SigNoz, you’ll own the entire deal cycle end-to-end — from the first conversation all the way through to making the customer successful. Top-performing Enterprise Account Executives in India earn up to ₹1.88 Cr annually— and at SigNoz, your technical depth in observability means you’ll close bigger deals, faster, without needing a Sales Engineer sidekick! 🎯🌟

🗂️ Key Responsibilities:

• 🔍 Run full-cycle enterprise deals independently — from discovery, demos, and technical queries to helping with instrumentation, dashboards, and navigating security/finance/legal evaluations
• 🤝 Work directly with customer engineering teams to design OpenTelemetry instrumentation strategies, customize dashboards, and optimize SigNoz deployments for their specific use cases
• 📋 Identify patterns across customer engagements and feed intelligence back to product teams — helping build better defaults, templates, and tooling for the broader community
• 🏗️ Build the foundation for SigNoz’s Sales/CS function from the ground up — with a clear path to grow into a leadership role as the company scales globally

✅ Requirements:

🔑 Must-Haves:

• 🎓 Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
• 💼 2–6 years of experience in a customer-facing technical role — Sales Engineer, Solutions Architect, Technical Account Manager, or Technical Customer Success Manager
• 💬 Excellent written and verbal communication skills — clear, actionable, and impactful with both customers and internal teams
• 🤝 Comfortable running every customer meeting independently — no need for a support buddy!

🛠️ Technical Skills:

• ☁️ Good understanding of modern cloud platforms — AWS / GCP / Azure, Containers, and Kubernetes
• 🔭 Solid knowledge of observability platforms — SigNoz, Grafana/Prometheus, Datadog, or similar tools
• 📊 Familiarity with OpenTelemetry instrumentation strategies, APM, distributed tracing, and monitoring
• ✍️ Strong technical writing skills — ability to create clear documentation that engineering teams actually use

🌟 Why Join SigNoz?
✅ Top-tier OTE of ₹51 LPA – ₹95 LPA with top performers earning up to ₹1.88 Cr annually
— plus early-stage equity in one of the world’s most loved open-source observability platforms 💰
✅ Own the full sales cycle from day one — no bureaucracy, no hand-holding — just real ownership, real impact, and a clear path to sales leadership as SigNoz scales globally 🎯
✅ Work at a fully remote, Y Combinator-backed startup with 25K+ GitHub stars and a passionate community of 7,000+ developers across 30+ countries — your work directly shapes the future of open-source observability! 🚀